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FAQ

Frequently asked questions.

Straight answers about smart switches, wiring and how we work. Can't find yours? Ask us on WhatsApp.

About smart switches

What is a smart switch?

A smart switch replaces a traditional light switch and connects to your home network. You can control it from an app on your phone, by schedule, or by voice if you have a compatible voice assistant.

How do smart switches work?

Smart switches connect to your home network, or to a dedicated system such as KNX or Zigbee, so you can control them from an app on your phone or tablet. Many also work with voice assistants like Amazon Alexa or Google Home.

What are the benefits of using smart switches?

You can control lighting remotely, schedule lights to turn on and off, and link lighting with curtains, aircon and other devices into scenes. They can also improve energy efficiency and add to home security.

Do I need special wiring to use smart switches?

Most smart switches work with standard electrical wiring. Some models need a neutral wire. We check your wiring during the site visit and recommend models that suit it.

What can I control with a smart switch?

Anything on a standard electrical circuit, such as lights, fans and some appliances. With the right modules we can also control curtains, aircon, intercom and cameras.

Can I use smart switches in multiple rooms?

Yes. Devices in different rooms can be grouped in the app, so you can control each zone of your home, or the whole house, with one tap.

Are smart switches easy to install?

Some models install much like a regular switch; others need more advanced wiring. Our own technicians handle installation and programming, so you don't have to deal with the electrical work.

Can I use smart switches with Amazon Alexa or Google Assistant?

Many smart switches work with Amazon Alexa and Google Assistant, so you can control lighting by voice. We confirm compatibility for each model before installation.

Are there security concerns with smart switches?

Like any connected device, smart switches need to be set up securely. We recommend a secure home Wi-Fi network, up-to-date firmware and strong, unique passwords, and we work with reputable brands that invest in security.

Working with us

Which brands do you install?

Our Signature range is Moorgen and Lutron. Our Value range is Akubela, EAE and Vimar. You can browse every product in our catalogue.

Can I see the products before I decide?

Yes. Visit our showroom at 203 Henderson Road, #02-10, to try lighting, curtains and panels first-hand. See opening hours.

Do you take on small jobs?

Yes. We handle new builds, renovations and retrofits, and small jobs are welcome, starting from a single room.

Do you work with contractors and designers?

Yes. We take on smart home and office automation packages within larger residential and commercial projects.

How do I get a quote?

Book a consultation and we'll arrange a site visit, or review your drawings, then send you a system plan and quote with nothing to commit to. Book a consultation.

Next step

Still deciding? Come and try it.

See every system working at our Henderson Road showroom, or book a consultation and we'll call you.